Market Research Client Service Manager Job

Job Title: Client Service Manager / Research Analyst: (3 positions)

§  Leading initiatives to scan the research marketplace and bring new forms of quantitative and qualitative consumer research to the company including: choice based/conjoint, adaptive surveys, on line diaries, and on line brainstorming.

§  Planning and coordinating multiple consumer research projects - primarily but not exclusively using quantitative techniques - with minimal direction from management.

§  Working with other internal / external partners within Market Information and Research to understand consumer/industrial knowledge needs, deploy new techniques to understand consumers, trends and/or industries and developing research plans to meet these needs.

§  Building capability for meta-analytics in order to identify patterns, trends, and insights across multiple consumer research sources.

§  Providing actionable insights on key business drivers and market; dynamics based on primary and secondary data sources.

§  Providing expertise in retail sampling and data collection methodologies.

§  Managing multiple vendors, contracts, project deadlines, and budget tracking.

§  Presenting research findings in a compelling fashion so as to create the conditions for idea generation and insights to a wide range of audiences.

§  Working with IT and other departments to create and/or work with internal databases to develop project samples and sampling strategies.

Job Requirements:

§  This position requires an advanced degree (Masters+) in a relevant field such as Market/Consumer Research, Social Sciences, Math or Statistics (an MBA+ relevant undergraduate degree will also be considered)

§  5+ years of consumer research and analytical experience, training and experience on quantitative survey design including a minimum of 3 years focused on custom (primary) research.

§  A demonstrated ability to identify patterns, trends, insights and business implications from consumer research data as well as a strong quantitative analysis and statistical background and a deep understanding of multivariate statistics, modeling, and marketing science or data mining are also required for this position.

§  Must also have strong analytical skills with the ability to conceptualize and think strategically

§  Excellent communication/presentation skills and be a team player with the ability to interact with individuals at all levels of the organization.

§  Must also be task-oriented with the ability to work under pressure to meet deadlines and the flexibility to work on multiple projects simultaneously.

§  Extensive experience with research tools, SPSS, Microsoft Office and query tools required.