BPO Data Associate Job

RESPONSIBILITIES:

• Processes enrollment requests in an accurate and timely manner.
• Ensures that set production turnaround times are met.
• Researches and Resolves issues in an enrollment request given the tools provided by the project.
• Ensure that necessary updates in the tool are done accurately and timely.                                             
• Process transactions from other teams to support load balancing and other peak period.
• Evaluation of applications and other membership materials for completeness. 
• Identification and coordination of required outbound Member correspondence.
• Entry of new member applications into the system.
• Updates member profiles in the system to capture inbound member correspondence.
• Monitoring queue and responding to member enrollment issues submitted by Customer Service.
• Resolves routine questions and problems referring more complex problems to higher levels.

REQUIREMENTS:

• College graduate preferably from any of the following courses:
  • Accounting
  • Business Management
  • Communications or other related courses
• Strong interpersonal, time management and problem solving skills
• Average skills in written and spoken English
• Willing to undergo training

At Accenture, every project is significant and presents new challenges. You'll have opportunities to think differently, help improve processes and deliver better services to clients. In our lively environment, you'll stay up-to-date with the latest thinking, pick up the most advanced skills, and develop as a professional.

Keen on building a long term career with a leading global company? Apply now! Indicate the reference code JAN0409 and the specific position you are applying for in the subject line.

Accenture is an Equal Opportunity Employer.