Administrative Assistant Job

GENERAL SUMMARY:

Assists the Hospitalist Director and Hospitalists in daily office operations by performing and/or organizing clerical, administrative and office functions. Acts as the liaison between corporate office personnel, physicians, patients, hospital personnel and the public in general.

ESSENTIAL JOB FUNCTIONS:

1. Performs routine clerical tasks such as answering phones and facilitating prompt messages to physician staff.

2. Updates the names / contact information and preferences of medical staff desiring to utilize the hospitalist services. Upon request of medical staff member or as requested by the Director, provides hospitalist services preference forms and maintains file regarding such medical staff preferences / changes. Coordinates /communicates such updates to the hospital medical staff office and the Emergency Department.

3. Notifies primary care physicians, specialty physicians and/or their office managers regarding the admission ordischarge of one of their patients. As directed by an HMP physician, provides assistance with communications between a physician and a consulting/referring physician.

4. Completes patient satisfaction (post discharge call backs) and documents findings using the HMG Patient

Questionnaire. Completes and maintains related files for submission to HMG in accordance with Performance

Improvement Plan.

5. After review and approval by the Site Director, assists with facilitating completed employee time records.

Assists the Site Director with preparing and submitting the monthly schedule and managing changes to the site

schedule via Tangier software.

6. Initiates pages or telephone calls and returns calls to physician office personnel, ancillary services, hospital

administration or other organizations to facilitate efficient hospitalist operations as appropriate and/or as directed

by a site physician.

7. Accepts as requested, registered and express mail and insures that urgent mails are reviewed by the appropriatephysician in a timely fashion. After review and approval by the Site Director, prepares and mails billing documentsat least every 10 days to the corporate office.

8. Arranges hospital or departmental meetings as directed by the  Director.