Stressful conversations at work are unavoidable and can be very painful. Effort must, therefore, be made to improve the quality of these conversations so as to avoid calling up anxiety, anger or embarrassment for yourself or your counterpart.
Be aware of your vulnerabilities
Know your strengths and your weaknesses. Make yourself aware of how you react to a negative remark or aggressive attitude and then fine tune your behavior accordingly. Your counterpart will be less likely to exploit the situation if you are self-aware.
Rephrase your terminology
Rehearse the conversation before jumping into it. Take help f a friend and simulate the conversation. To avoid getting the conversation to a more stressful chose your words carefully keeping in mind the situation and the person you will be dealing with.
